Once you place your order, we will follow up with you via email to get details about your invitation wording and a time-line for your project. If you would rather place your order by phone, call us at 626-794-3682.Q: What comes in a "set" or a "suite"?
A: Each suite comes with an outer folio with artwork tag (square or diamond shape), an invitation, a reply card, a reply envelope (addressed), an enclosure card, protective tissue insert, outer envelope (return address only) and matching satin ribbon. You can see exactly what pieces come with the invitation by clicking through the variations located at the top of the invitation image on each page.
Q: Does the price include printing and assembly?
A: All of your invitation pieces will come printed with your information, and each one will be assembled by You. A template and instructions will be provided for easy and accurate assembly. If you prefer, we are happy to do the assembly for you but extra charges will apply.
Q: Are the reply cards, reply envelopes, enclosure card, outer envelopes and ribbons I see on the gallery page included in the price?
A: Yes. Absolutely.
Q: How much money am I saving by doing the assembly myself?
A: Quite a bit! The typical price for a fully assembled invitation suite of this quality in a retail invitation boutique would be $15 or higher.
Q: How easy is it put the invitations together? What if I mess up?
A: The assembly process is very easy, but it does take time. Pace yourself. If you order a lot of invitations, do a few every night or get some friends together for an assembly party. And don't worry, the instructions are very clear. Follow the steps and you can't get it wrong.
Q: Will I see a proof of my invitation before it's printed?
A: Yes. Once your order is placed and we receive your wording, we will layout the invitation pieces with your information and email a pdf for review. Nothing gets printed until you give us your final approval. Please be aware that you are responsible for making sure everything is correct during the proofing phase. You should always have more than one person review the proofs as sometimes it can be difficult to catch small details. If something goes to print with a typo or mistake and it is on the approved proof, we are not responsible (you will be charged for the cost of paper and printing again if you choose to reprint). However, If something happens and there is a mistake in the printed piece that was not on the approved proof, we will reprint and ship at no charge to you.
Q: Does it cost extra to change the color of the invitation?
A: Generally No. You can change any of the colors on the invitation artwork, the outer folio, ribbons or envelopes. The only instance where we would charge you extra would be if you wanted to us match something precisely like a swatch of fabric or some other item. If this is the case, please call us to discuss details.
Q: Can the fonts be changed on the invitations?
A: Generally No. Though there are exceptions for simple changes (please call us). Changing a font could potentially alter the design/layout and put the invitation in a higher pricing category. Each font has been chosen to best suit the style of the invitation.
Q: What if I want to use another piece of artwork on the invitation?
A: That's fine with us. You can send us the artwork you would like to use, or we can help you find something that will fit your theme. An extra set up fee will apply. Please call us to discuss details.
Q: What is the minimum order?
A: The minimum order is 25 invitations.
Q: What if I only need 42 invitations? Will I have to round up and order 50?
A: No, once the minimum order of 25 invitations is met, you can order exactly what you need.
Q: Can you offer me a discount if I order more invitations?
A: Yes. The price is $9.50 per suite/set for up to 100 invitations and then is discounted incrementally. The shopping cart is programmed to reflect these quantity discounts. The only other thing that will change the cost of the suite is if you do add ons (such as an extra insert, a Swarovski rhinestone embellishment kit, have us print your guest addresses, or have us do the assembly). Similarly, if you do not need a piece (such as the enclosure card, or rsvp) we will mark down the suite appropriately.
Q: Can you offer me a discount if I supply some of the materials myself?
A: Yes. If you supply your own ribbon, envelopes or paper we will discount the cost of those materials from the set. Please call us with details.
Q: Where do I find prices for coordinating menus, place cards or thank you cards?
A: Give us a call or drop us an email. We'd be happy to quote you a price.
Q: Is shipping and tax included in the price ?
A: No. Since every order is different, we will invoice you for shipping separately when the invitations are ready to be mailed. You may use US priority mail (insured), UPS or Fedex. Let us know which you would prefer. Payment for shipping must be received before the order will leave the studio.
Carciofi Design is located in California, subsequently we are required to charge sales tax to orders shipped within the state. No taxes will be charged to orders shipping outside California.
Online images will not accurately convey the beautiful quality these papers have in person. Carciofi Design uses the finest quality art papers available. It is recommended that you order samples before placing your final invitation order. Samples are not returnable, however, if you do end up ordering with us, the sample price will be deducted from your final total (Applies to orders of 25 invitations or more).
We accept personal checks, Visa, Mastercard, American Express and Discover. Orders must be placed and payment verified before work will commence. Any remaining balance (such as additional setup fees or shipping) will be due before final shipment. All wedding invitations are non-returnable.
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